Your GOLDEN KOMPASS CORE TEAM is combining more than 40 years of management experience within the global travel and tourism industry. Together with you we will design your vacation/trip according to your preferences and budget. When-ever and where-ever you want to go. The options are close to limitless as you can see on our website. Because of our experience and in-depth knowledge we will get you the best value possible – always.
We continue where others stop:
We will do all the additional planning for you. E.g. ground transportation arrangements, sourcing and booking of good quality excursions at the travel destinations, pre/post cruise programs, special needs, visas, etc.
Reachability, personal service, and customer contact is very important to us (we do not believe in call centres).
Hidden costs are not in our dictionary.
We will provide you with an array of valuable information before you go – e.g. local weather, local customs, money exchange rates, tourist traps, must do‘s & don‘t do‘s, etc.
We are there for you also during your vacation. In the rare event that a supplier (e.g. hotel) is not living up to your-our expectations, we will sort that out for you immediately. After all, it is your vacation, and we are your advocates.
Your safety is very important to us! For this reason we constantly monitor all the world’s travel regions in regards to irregularities (e.g. environmental disasters, political unrest, crime rates, etc.), and we always will advise you of potential risks if known to us.
Personal Concierge Service – we will arrange close to everything for you, also during your vacation – e.g. event tickets, local excursions, dinner reservations – you name it. For further details please see your FAQ.
Emergency Service – also your well-being is of utmost importance to us! Need help with lost luggage, lost your travel documents, need a doctor*, missed a flight, etc.? Call us, text us, or e-mail us and we will take care of it right away if needed – where ever you are – personally. *In liaison with the respective Insurance. For further details please see your FAQ.
As an additional service for you, we are pleased to offer you our Mobile Travel Agency*. Mobile Travel Agency means that we come to you, and you don’t have to run after us. *Restrictions may apply, please see your FAQ for further details.